Privacy Policy

Effective Date: 26/06/2023

Thank you for choosing our ERP system, which includes Accounting, HRM, CRM, Project Management, and POS functionalities (hereinafter referred to as "the System"). This Privacy Policy aims to inform you about the collection, use, disclosure, and protection of your personal information while using our System. We are committed to safeguarding your privacy and ensuring compliance with global privacy laws and regulations.

Information We Collect

1.1 Personal Information: We may collect personal information such as your name, contact details (email address, phone number, etc.), job title, and other identifying information necessary to provide you with our services.

1.2 Usage Information: We may collect information about your interactions with the System, including log files, IP address, browser type, pages visited, and referring/exit pages. This information is used for system administration, analytics, and to enhance your overall experience.

1.3 Financial Information: Our System may require you to provide financial information, such as credit card details or bank account information, to facilitate payment processing or invoicing. We ensure the secure transmission and storage of this information in compliance with applicable laws.

1.4 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your usage patterns, preferences, and to personalize your experience. You have the option to disable cookies through your browser settings, but please note that this may affect the functionality of the System.

Use of Information

2.1 Provision of Services: We use your personal information to provide, maintain, and improve the System's functionalities, including accounting, HRM, CRM, project management, and POS services.

2.2 Communication: We may use your contact information to communicate with you regarding important updates, service notifications, technical issues, or any inquiries you make.

2.3 Marketing and Promotions: With your consent, we may use your personal information to send you promotional emails or information about new features, updates, or special offers. You can opt-out of these communications at any time.

2.4 Aggregated Data: We may anonymize and aggregate data for statistical analysis and business intelligence purposes, which may be shared with third parties. This data does not identify individuals and cannot be used to personally identify you.

Disclosure of Information

3.1 Service Providers: We may engage trusted third-party service providers who assist us in delivering the System and its functionalities. These providers have access to your personal information only to perform their designated tasks and are obligated to keep it confidential.

3.2 Compliance with Laws: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, government regulations, or law enforcement inquiries.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards, such as encryption, firewalls, access controls, and regular security assessments.

Your Rights and Choices

5.1 Access and Update: You have the right to access and update your personal information stored in the System. You can review and modify your account information by logging into the System or by contacting our support team.

5.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5.3 Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can unsubscribe from marketing emails by following the instructions provided in the email or by contacting our support team. However, please note that even if you opt-out of marketing communications, we may still send you non-promotional service-related messages.

5.4 Data Subject Rights: Subject to applicable laws, you may have additional rights regarding your personal information, including the right to request access, rectification, erasure, and the right to object to or restrict certain processing activities. To exercise these rights, please contact our support team.

International Data Transfers

Our System operates globally, and as such, your personal information may be transferred to, processed, and stored in countries outside of your own. We ensure that such transfers comply with applicable data protection laws, and appropriate safeguards, such as standard contractual clauses or Privacy Shield frameworks, are in place to protect your personal information during international transfers.

Children's Privacy

Our System is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with their personal information without parental consent, please contact us, and we will take steps to remove the information from our systems.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational purposes. We encourage you to periodically review this page for the latest information. We will notify you of any material changes through the System or by other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team using the contact information provided on our website.

By using our ERP System, you acknowledge that you have read and understood this Privacy Policy, including how we collect, use, and disclose your personal information, and agree to our terms and conditions.